|
Article: Customer-Communication
by Leslie Johnston
Remember customer service is very important to our success in sales. All customers are not the same therefore; they should not be treated as such.
Allow for you customers to be themselves and respect their individuality from what you are use to dealing with. Maybe even from your own personal identity. For instance you may be a upbeat and fast paced person, or maybe even a slow reserved person. The way that you interact with others,should depend on their pace, and making them comfortable. I’m not telling you to not be yourself, just to adjust your self to the customer.
Always remember non-verbal communication is a powerful tool in our world. So make sure you are a person with integrity, because the truth will come out in the end.
So if your customer is a slow and reserved person, go ahead and make the necessary arrangements to be on their level, the end result will let the customer know that you are there for them and their needs.
To get your copy of my 5 part training course on this absolutely Free click on
www.thehandsontrainingsystem.com right Now.
Yours in Success
Leslie Johnston
The Hands
Leslie Johnston has been in sales and Management since 1969 and during that time has worked in the Tire Industry until 1981 and then in the financial services until 2000.
He is a very entertaining and dynamic speaker and as a sales trainer he is truly awesome and highly motivational. Since the mid Seventies he has conducted hundreds of seminars and training courses during that time.
He has now retired from selling but keeps extremely active speaking and teaching others how to sell.
All of the sales training that he received in his early days he reckoned that some thing was missing and it was all what he calls “Product Bashing” and then spent the next 5 years studying and experimenting on how to “Problem Solve “ and his sales figures went through the roof.
Follow what he teaches you to do and just watch your income GROW!
|
|
|
|
