Customer Service, Italian Style
by William Von Achen
Nowadays, we complain nearly all of the time about how few businesses remember how to provide quality service to their customers. But a recent trip to Italy not only
Carpet Cleaning in Surrey
by Murray Whelehan
Like any business, carpet and upholstery cleaning requires excellent customer service and great value for money. There are a number of ways in which one can obtain thes
Whats Love Got To Do With It
by JoAnna Brandi
Customer Loyalty, we all want it. Don’t we? Some people say it’s dead - they say that customers are fickle, that they don’t want loyalty, that they just want the lo
Customer Service Consultants
by Stephanie Hetu
When all else fails in your company to meet the needs of your customer consider a customer service consultant. If you find that agents in your company are constantly ha
How To Kick Your Customer Service Up A Notch!
by Rosanne Dausilio
Welcome to the inaugural issue of Human Tech Tips -- Tip #1. How do we take your customer service and kick it up a notch? This is a big question so where do we
What are all the services movers provide
by Flemming Andersen
By Flemming Andersen
When you are preparing for a move, you will find that there are a lot of details that have to be taken care of. You will have a lot of pr
How Do You Create Customer Loyalty
by Sonia Colon
Another sad fact of life is that these days, very few customers are loyal. Most of their loyalties lie with their bank accounts, and you can't blame people for watching the
Crisis Management Can Be The Important Key To Your Company’s Survival
by Bill Piker
Crisis Management Can Be The Important Key To Your Company’s Survival
A crisis can be a powerful impetus to your company’s short and long term survival.
Make Your Customer Your Friend
by Kit Lum
The simplest way to describe a ‘durian’ (pronounced doo-ree-ann) is to say it’s a yellowish-green fruit about the size of an mid-sized watermelon. It has a thick skin of spikes
USA
by Stiv_fnben_Ageno
So interesting site, thanks!
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What the Philippines has to Offer
by Enrico Hyram M Sale
Call centers are noticeable almost everywhere in the metropolitan of the Philippines. It is very evident how Filipinos had embrace the culture which seems
From Scowl to Smile: 5 Practical Steps to Instill Exceptional Customer Service
by John Di Frances
" Whether in a restaurant, a retail establishment, or the local post office, we have all experienced a decline in customer service. Rarely do smiling, happy employees in
When the Customer Demands: Give a Discount or Lose the Order
by John Di Frances
Periodically every sales person encounters the customer who refuses to buy unless they receive a discount. Sometimes this is driven by the organization's culture or th
Finding Out Why a Potential Customer is Calling On You
by Michael Losier
Our challenge as the business owner/sales person answering the telephone, is to build rapport with the caller, quickly and easily. In most cases, the caller has be
Proofs of Delivery and Logistics: Speeding Throughput and Avoiding Pitfalls
by David Coxell
It should be a straightforward business scenario: making sure that the delivery documentation from the supplier or haulier matches up with the documentation at the target
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